As I evolve in my roles, I move into a new and interesting world. I am currently working as a Network Support Specialist in a completely unknown environment and field to myself. I have made the move away from a printing & marketing centric environment to working for a law firm. Daily, I work with people that do not have the same background as I, but I am able to understand their needs and help them succeed in those ventures.
I have worked through company mergers, moving people & systems into a cohesive environment. Since starting at Baker Sterchi Cowden & Rice, I have learned on a daily basis and helped my user base tackle their issues. During my time one of my main tasks has been to virtualize our users' workspaces and developed the plan to move our user base into their new system.
While my job title was Front End Developer & Digital Content Specialist. I spent most days dealing with new tasks to learn in order to help our clientele and support our staff. I still pride myself on my eagerness to learn new things and consider myself a naturally curious person that enjoys a challenge. My entire career has revolved around meeting tight deadlines with challenging work. In my career I have received excellent knowledge in UI & UX concepts and design. I have managed multiple marketing system migrations and helped clientele onboard into online ordering portals.
July 2021 - Present
Baker Sterchi Cowden & Rice
Network Support Specialist
Assist clients with technology issues
Develop integration plans for rollouts
Work on virtual environment rollout
Migrate on premises systems to cloud based
Merge companies, systems & users into a singular system
February 2016 - July 2021
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Front End Developer/Digital Content Specialist
Coded HTML emails for deployment through multiple clients
Handle builds and testing of emails
Worked with market leader Hallmark to manage site content and create new portal content
Web Admin for company and multiple client sites
Manage front end user experience for online ordering portals.
Manage migrations from multiple marketing platforms(Act-On > Emfluence > Salesforce/Pardot)
Execute discovery & research on any projects that utilize unfamiliar software and tasks
July 2015 - February 2016
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Production Design Specialist
Created concepts based from loosely based ideas using Adobe Creative Suite CC2015(Indesign, Photoshop, Illustrator, Acrobat & Dreamweaver)
Loaded new content to databases through internal sites
Worked with branding guidelines to ensure proper branding on any projects
Worked with VinSolutions to create custom HTML email, landing pages, banner ads and postcards
Utilize company asset sites to pull vehicle images and content for dealerships
September 2012 - July 2015
Prepress Technician
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Troubleshoot customer files and fix any issues
Built variable data templates
Created logic using XMPie and the MySQL language
Oversee changeover of repetitive jobs to automation
Direct shifts as second in-charge when supervisor was unavailable
May 2008 - September 2012
Prepress Technician
Henry Wurst, Inc.
Troubleshot customer files and repair problems
Corrected color images when required
Layout customer files for printing
Worked with other shift personnel to properly work up jobs
Processed plates for press
November 2015
Centriq Training, Application Developer in C# .NET Program
Technical Competencies:
Visual Studio, C#.NET, ASP.NET, MVC, SQL, SQL Server, HTML5, JavaScript, jQuery, jQueryUI, CSS3,Responsive/Mobile Web Development, JSON, Bootstrap.
June 2008
Pittsburg State University, Bachelor of Science in Technology, Commercial Graphics
May 2000
Tri-County Technology Center, Technical Degree in Commercial Printing and Design
Help Desk
Virtual Environment Management
Active Directory and GPO Management
Compatible with Macintosh and PC
Kodak Workshop, Preps and Insite
Xmpie and Uproduce
Lyris, JangoMail
Umbraco
Adobe Creative Suite (Photoshop, Illustrator, InDesign, Dreamweaver)
Salesforce
Marketing Platforms such as Pardot, Emfluence &
Act-on
HTML/CSS, JavaScript, C#, SQL, mySQL